Modality Sales Specialist - Hospital Patient Monitoring
Job Title: Modality Sales Specialist(Clinical Pre-Sales) – Hospital Patient Monitoring
As the Modality Sales Specialist for Hospital Patient Monitoring solution, you will be accountable for clinical selling, clinical assessment and solution design, customer demonstration and trial management and change management consultation.
You are responsible for
- Shape and Develop the Market: Identify opportunities and trends by leveraging third-party vendors, trade shows, and events; gather insights on clinical needs, customer needs, demographics, competition, and economic factors.
- Business Planning: Develop territory-based business plans with install base mapping and share opportunities with the Monitoring team via SFDC.
- Solution Selling: Follow the Philips Monitoring sales process, build customer relationships, understand key clinical drivers, develop value propositions, and deliver presentations (including to c-suite).
- Clinical Solution Design: Act as a change manager, understand customer workflows, support RFPs, conduct demonstrations and trials, manage education plans, and ensure solution readiness.
- Team Collaboration: Work closely with the APAC team, provide input on sales tools, support Marketing, and ensure a unified “One Philips” approach using SFDC, Chatter, and other tools
- Customer Experience: Track outcomes, report issues, support engagement programs, and build an internal network to resolve issues and drive value.
- Performance and Development: Meet performance goals, own personal development, follow processes, share knowledge, and demonstrate Philips Behaviours.
- Key Measures: Financial Measures (Target OIT, Sales, IGM), Market share and Positive customer feedback (Customer satisfaction, NPS)
To succeed in this role, you’ll need a customer-first attitude and the following
- Tertiary qualification in relevant clinical field (Hospital Patient Monitoring, Emergency Care and Resuscitation solutions, Ambulatory Monitoring and Diagnostics experience is desirable)
- Additional tertiary qualifications in business an advantage
- At least 5 years appropriate clinical experience in critical care
- Demonstrated sales skills in a hospital clinical environment
- Change management and consultation skills
- Executive presentation and communication skills
Our hybrid working model is defined in 3 ways:
We want to be at our best:
The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.