Job responsibilities
- Executes projects that support product development, as well as enhancements to customer experience
- Enhances how we manage our business through insights, ongoing monitoring, and
- Measures and improves customer experience and key journeys
- Demonstrates the ability to execute project initiatives in partnership with cross-LOB stakeholders, while providing clear and concise status updates to senior business partners
- Manages project timelines / deliverables, maintaining clear oversight and tracking of follow-ups, and should be diligent about escalating issues to management.
- Controls discipline and collaborates to make broad changes
Required qualifications, capabilities, and skills
- 3+ years in a similar role
- Ability to concisely summarize and articulate status updates to senior management
- Comfort acting with a sense of leadership / ownership for project-based work
- Willingness to drive initiatives independently, e.g. establish meeting cadence, identify working groups, assign tasks/ownership, host calls, communicate deadlines, follow up with partners on key deliverables, etc.
- Proficient using Powerpoint / PitchPro to tell stories and facilitate discussions
Preferred qualifications, capabilities, and skills
- Degree in marketing, product, finance; MBA
- Familiarity with product management lifecycle
- Experience in retail or small business product preferred