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Other Responsibilities Include:
FUSE management: Provide FUSE support to HR Risk Advisors and Risk Operations team according to Operational Risk Management Standards; Learn and understand new functionality; Attends User Meetings; Leads Demos & Change Management;
Supports HR Division Incident management process and event/issue management in Fuse; performs QA oversight, facilitates assessments, updates systems of record
Collaborates with Vertical Risk Advisors for timely delivery of HR Governance Roadmap (Project, process, risk management, & communications)
Divisional CBT Oversight: Assignment and monitoring of quarterly compliance CBT’s
Control Execution Oversight for Business Risk Office Governance Activities: Provides direct oversight throughout control lifecycle, including creation, execution, monitoring, and remediation of ineffective controls in accordance with Enterprise & Data Governance Standards
Owns and Improves process health of Rmap Control Coverage & Monitoring for HR Division against Compliance Policy: Delivers seamless end to end visibility into applicability requirements, control coverage, control mapping, and measurement to goals
Compiles reporting for management and the Quarterly HR Risk Report
Drives collaboration between the risk, compliance, legal, and other business support functions; Provides guidance and advice to business partners on implementing risk policies and programs
Ensures independent escalation of risk management gaps, issues, and concerns to executive management;
Identifies opportunities to improve risk management practices and develops solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience
Drives containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams;
Participates in risk forums and contributes to continuous improvement of risk management practices;
Participates in and execute other special projects for the risk office on a periodic basis
Basic Qualifications:
High School Diploma, GED or equivalent certification
At least 1 year of experience working in the Agile Team environment
At least 1 year of experience in project, process, program or risk management
Preferred Qualifications:
Bachelor’s Degree or military experience
At least 3 years of experience in process management
At least 3 years experience working in an Agile Team environment
At least 3 years of experience with Business Process Management (BPM), Six Sigma or Lean process improvement techniques
At least 3 years of experience working in Risk Management
At least 3 years of experience in Human Resources
At least 1 year of experience with Control Management
Strong problem-solving and conceptual skills
Strong written and verbal communications
Experience with Governance, Risk, and Compliance software tools (PRIME/FUSE at Capital One)
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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