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Responsibilities:
reports to the Head of Business Execution and is responsible for the overall business management activities within Enterprise Excellence.
• Drive administrative, operational, reporting and quality improvements through partnership with internal teams.
• Conduct analyses to drive further insights and promote continuous process improvement to best practices for the team
• Provide oversight of the Business Critical Milestone Reporting process and other reporting processes to ensure quality, efficiency and accuracy.
• Liaise with Finance, Technology, Risk and Control, PMO, Vendor Management and other Business Office teams to build and maintain the appropriate supporting infrastructure for business management.
• Responsible for all cross product technology, regulatory and administrative duties in conjunction with the team, including financial, staffing, quality, risk and regulatory matters.
• Execute vendor management activities, including ensuring legal requirements are met and coordinating contract negotiation and processing.
• Ensure headcount is accurate, real estate is inventoried and planned, and onboarding and termination of resources are managed.
• Work with Technology leadership to support the Business People strategy as well as the Communication strategy for the Business Function.
• Enhance and monitor business management routines and disciplines for your team’s compliance with corporate policies
• Work with Business Managers to ensure clear and timely reporting of new and emerging business management issues to senior management.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Other administrative duties and ad hoc projects, as necessary
Qualifications:
Education:
Anticipated Posting Close Date:
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