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Adidas MANAGER FRANCHISE OPERATIONS EXCELLENCE EM 
France, Ile-de-France 
228753006

16.08.2024

Purpose & Overall Relevance for the Organization:

This role is responsible for ensuringmono-branded stores provide best-in-class consumer experience and deliver against Net Sales and profitability targets.


Key Responsibilities:

  • Be the subject matter expert for EM Franchise teams on Store Operating models (House of Franchise) and Franchise Policies, facilitating knowledge/best practice sharing.
  • Facilitate and drive EM Pilots / Initiatives enhancing digital consumer experience and Membership acquisition in Franchise stores, to provide a truly consistent monobrand consumer experience.
  • Identify opportunities to drive the Franchise business performance and drive action plans in alignment with the Franchise teams.
  • Leverage cross-functional collaboration to facilitate the development of the Franchise channel.
  • Lead preparation and host Franchise functional meetings and sign offs.
  • Support the Sr. Franchise Excellence Manager to deliver on large scale strategic projects.
  • Act as the point of contact for Clusters around all Franchise Excellence topics.
  • Support Cluster teams with expansion plans and key roll-out projects.
  • Lead and drive the implementation of digital operations tools, to drive operational efficiency at store level.

Key Relationships:

  • Cluster Franchise stakeholders.
  • EM/Global DTC organization
  • EM Finance, B&M, Sales Academy and IT

Knowledge, Skills and Abilities:

  • Advanced user of MS Office suite of products
  • Strong influential skills and understanding of the organization.
  • Critical & strategic thinking to identify enhancement areas in line with the business strategy and commercial plans.
  • Solution focused, able to lead development of implementation plans.
  • Fluent in English
  • Additional languages are an advantage.

Requisite Education and Experience / Minimum Qualifications:

  • University degree in business, ideally with retail/sales focus or equivalent professional experience
  • 2-3 years Retail operations experience
  • Understanding of Retail operations, Finance
  • Exposure to sports Retail / Franchise desired