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Walmart USA Systems Infrastructure Engineer III - Level Windows support United States, Arkansas, Bentonville 228027243
What you'll do...
This position will be within our Workstations Operations team to help support the Stores, Clubs and Home Office. They will help manage and drive operations and support for the current workstation environment as well as work closely with our Windows Engineering team to help upskill their knowledge base and help train our Workstation Operation techs.
- Manage day to day ticket Intake and issue trending for the product area
- Help deploy new Workstation OS technology including support and operations processes
- Lead and Implement Patching responsibilities for the Windows OS environment
- Create support documentation and process flows for Workstations L2 team
- Help create metrics, quality management, SLA, and ITSM standards
What you'll bring:
- A customer focused attitude
- Self Starter with great Leadership qualities
- Great collaboration and communication skills
- Strong Windows 10/11 OS, troubleshooting experience
- Endpoint management experience
- Prior experience working with a ticketing system?
- Active Directory, sys config and group policy experience
- Mac OS support is nice to have
- IGEL thin client experience is nice to have
Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see
The annual salary range for this position is $80,000.00-$155,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: - Stock Minimum Qualifications...Option 2: 3 years’ experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization relatedtechnologies.
Preferred Qualifications...
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