Td Bank Manager Information Security Canada, Ontario, Toronto 220922984
Job Description:
In this role, you will interact with business analyst, developers, QA, architects and senior management as needed. At TD, we hope you'll be inspired both by the work we do and the people who make it all happen.
- Analyze and understand existing business requirements.
- Collaborate withstakeholders/businessanalysts to identify new use cases for development.
- Estimate timelines on design/development efforts.
- Configure, develop, customize and maintain the ServiceNow SIR platform including forms, UI policies, ACLs, client scripts, workflows, business rules, dashboards and more
- Ensure design leverages existing reusable components, traces back to business requirements, and that new modules are designed with reusability in mind.
- Participate in agile ceremonies, design meetings and peer reviews
- Consult on development of User Story creation & Story Refinement
- Review technical deliverables for quality throughout detailed design and development phase, identify gaps or redesign as needed.
- Define metrics and performance goals with technology partners and peers.
- Document details on technical design, solution and implementation
- Integrate ServiceNow with other systems
- Onboard new teams/partners to SIR
- Share ServiceNow expertise and develop colleagues
- Suggest alternative solutions based on ServiceNow best practices
- Challenge yourself as an expert, lead innovator and change agent for the programs and services under management.
- Review internal team process and provide feedback forautomation/improvement
- Adhere to internal policies and procedures, technology control standards, and applicable regulatory guidelines.
- Support knowledge management processes and ensure knowledge is codified, monitored, tracked, and managed.
- Provide technical support to promptly resolve escalated incidents/outages.
Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. It helps if you have:
- 7+ years of experience developing ServiceNow applications (ITSM, ITAM, SecOps, HR, IRM, UI Policy)
- Working Knowledge: GIT, Confluence, JIRA, DevOps pipeline, CI/CD and related tools
- Experience with REST APIs, JavaScript, Angular, Python or other programming language
- Experience with ServiceNow scripting, playbooks, workflow administration, and integration
- Excellent problem-solving and communication skills
- Demonstrated ability to participate in complex, comprehensive or large projects and initiatives
- Previous experience in ServiceNow Security Operations development is an asset
- Information Security Certification / Accreditation an asset.
- Ability to serve as a lead expert resource for ServiceNow SIR and information security for project teams, the business, organization, and outside vendors.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
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