Uber Senior Commercial Account Manager 

United States, West Virginia 

21477313

About the Role

This position is perfect for someone with a foundational understanding of product management and a keen interest in identity verification, trust, and safety. You'll work closely with experienced product managers, engineers, data scientists, designers, legal, and operations teams and more to bring impactful products to life.

- - - - What the Candidate Will Do ----

1. Define and refine the product vision and roadmap for identity verification, contributing to the overall strategy for trust and safety at Uber.
2. Deeply understand Uber’s mission and strategies, as well as the objectives of partner teams and stakeholders, to align identity verification efforts with broader company goals.
3. Drive innovation and execution, leading cross-functional teams—including engineering, data science, legal, and operations—to develop new identity products and features that support Uber’s global growth while enhancing platform security.
4. Set clear goals, measuring success through data insights, customer research, and product intuition.
5. Be highly truth-seeking, soliciting critical feedback, leveraging market insights, and iterating to improve identity verification processes continuously.
6. Clearly communicate project updates, product plans, and results to your immediate team and relevant stakeholders. You'll build strong relationships across different functions at Uber.

- - - - Basic Qualifications ----

1. An undergraduate degree in engineering or similar technical domain. Master degree preferred.
2. Phenomenal track record of working with engineering, analytics and design teams, with proven examples to prioritize work across the team.
3. Strong written and verbal interpersonal skills.
4. Demonstrated experience using data and analytical abilities to help solve problems and make decisions.
5. Proven ability to develop deep customer empathy and articulate customer problems.
6. 3+ years of experience, delivering highly successful products in world class technical organizations

- - - - Preferred Qualifications ----

1. Strong technical fluency and comfort in discussing technology concepts.
2. MBA or equivalent business insight.
3. Domain expertise in risk, identity verification, security, trust and safety or similar focus.

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .