Job responsibilities
- Responsible for reporting on the CIB CAO Book of Work including supporting the prioritization, management reporting, dashboards and analytics
- Create intuitive and interactive data visualizations to present complex information to stakeholders and ensure that data and analytics are available with high levels of accuracy to drive decisions and business outcomes for CIB
- Conduct analyses on CIB Analytics data to answer business questions from multiple stakeholders and to enable evidence based decision making
- Capture and understand end-user requirements, translate into customized analytical solutions, communicate insights via reports, dashboards, visualization etc.
- Support delivery of the CIB analytics operating model in partnership with the in-business CAOs
- Support coordination, collation and tracking of KPIs and costs/benefits
- Support key transformational analytics initiatives, gather requirements, track deliverables, define project scope, and establish success criteria
- Scope problems, identify major issues and actionable opportunities to design solutions.
- Work with multiple teams across CDAO, Lines of Business and support functions to drive delivery, evaluate strategies and insights, alignment on priorities and data accuracy
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a fast-paced environment
- Attention to detail, rigor, and robustness in data analytics and results
- Excellent oral and written communication and the ability to convey complex information simply and clearly
- Able to deliver to conclusion multiple initiatives across a diverse group of partners, with the ability to manage multiple deliverables and work under pressure
- Demonstrated ability to create custom solutions that solve business problems
- Demonstrated experience in presenting reports, insights, and data analytics findings
- Hands-on expertise in at least three of the following:
- Data analytics and visualization tools (e.g., Tableau, Qlik)
- Advanced excel skills (e.g., pivot tables, Analysis ToolPak)
- Data wrangling, workflows, and automation (e.g., SQL, Alteryx, Business Objects, etc.)
- Statistical software and coding languages (e.g., Python, R)
Preferred qualifications, capabilities, and skills
- Versatile in learning and picking up different software, tools, methodologies, and coding languages
- Relevant experience in data & analytics topics in consulting, client engagement, or project execution