JPMorgan Senior Product Delivery Associate - Global Customer Platform 

United States, Ohio, Columbus 

211349101

Job responsibilities

• Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies.
• Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements.
• Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources.
• Collaborates with the Product Delivery Manager to engage stakeholders and cross-functional partners to manage dependencies and timelines.
• Supports Demand, Intake & Prioritization Manager in dependency documentation by creating Line of Business reporting and status documentation.
• Serves as initial point of contact for new product requests by reviewing requests from internal stakeholders and ensuring all necessary information is gathered and accurately recorded in the intake system.
• Works closely with internal cross-functional teams to align on Initiative/Dependency prioritization and accurately updating/maintaining the book of work documentation.
• Communicates effectively with stakeholders to provide updates on the status of requests and prioritization decisions.
• Identifies opportunities to streamline and improve the Demand, Intake & Prioritization processes and participate in continuous improvement initiatives to enhance overall efficiency and effectiveness of the Global Customer Platform Intake Tea

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Demonstrated performance in either product management or relevant domain area.
• Experience executing operational management and change readiness activities.
• Experience in product deployment processes.
• Ability to work effectively in a team environment and willingness to support team members and contribute to team plans of the future.
• Excellent communications skills, both written and verbal
• Good problem-solving skills to address product intake, demand and prioritization challenges.
• Proficiency in Microsoft Excel, data manipulation and data analysis
• Ability to prioritize tasks and manage time effectively.
• Willingness to learn and adapt to new tools, processes and technology and having the flexibility to adapt priorities based on changing business needs.
• Good interpersonal skills to build relationships with stakeholders and a proactive attitude.

Preferred qualifications, capabilities, and skills

• Developed knowledge of the product development life cycle
• Familiarity with Jira Align, Microsoft Teams, PowerPoint and Confluence (data visualization tools such as Tableau is a plus)