Uber Account Manager Uber Direct 

United States, West Virginia 

208139912

About the Role

This role will be a part of the Direct team in Spain. You will be working closely with the Central Uber Direct team based out of Amsterdam and cross-functional stakeholders. As an Uber Direct Account Manager, you will onboard and manage merchants that have decided to start using our on-demand delivery service (DaaS).

In this role, you will mainly focus on managing brands that have decided to start working with us and you’ll work towards building a best in class operating procedures, operations and support them on their growth plans. Moreover, you will be part of crossfunctional projects. In doing so, you'll make a direct impact by turning Uber into the most trusted, go-to service for as many merchants as possible.

What You’ll Do

As an Account Executive you will focus on managing brands that have decided to start working with us:

• Manage relationships with brands that have partnered with us, ensuring their success and satisfaction.
• Develop and implement efficient operating procedures to streamline brand management.
• Support brand growth by understanding their needs and offering strategic guidance for scaling.
• Collaborate with internal teams to align efforts and deliver on brand objectives.
• Monitor performance, identify improvement opportunities, and refine processes to maintain high service standards.

What You’ll Need

1. Customer obsession
2. Project management
3. Stakeholder management - internal, external
4. Analytical skills - technical problems, understand how to extract and nimble data. Form data to business conclusions.
5. SQL - Nice to have (we have an Ops Manager that deals with this with more in depth)

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .