Microsoft M365 Cloud Solution Architect 

Taiwan, Taoyuan City 

208071498

Required Qualifications:

• Bachelor's degree in Computer Scienceor equivalent.
• Proven track record in successfully planning, deploying, operating, and optimizing M365 solutions.
• Change Management, transformation, trusted advisory,andcustomerfocusskills to influence onConsumption/AdoptionM365Customers
• Journey Mapping Skills: Be the M365 Copilot subject matter expert with the ability to design customer solutions, lead presentations, demonstrations, and design thinking workshops with both BDMs and ITDMs

Subject matter expertise in at least three of the following:

• Large scale Microsoft 365

• M365 Security and compliance

• Copilot for M365, Copilot chat, Copilot Agent

• Agents creation and governance (min through M365, Copilot Studio)

• Copilot Studio

• M365 Apps (esp Teams, VIVA)

• deployment

• SharePoint Online & Search indexing

• Technical Certification in Cloud (e.g., Microsoft 365 Certified, AI, …).

Preferred Qualifications:

• Relevant experience in systems development, network operations, software support, IT consulting

• Proven trach record of building relationships with senior IT and business decision makers

• makers.

• Exceptional verbal and written communication skill and fluency in English and any of following languages: French, German, Italian, Spanish

• Relationship Building: Proven track record of building deep relationships with BDM & senior IT executives in large or highly strategic accounts. Experience in managing various stakeholder relationships, leading value proposition conversations to get consensus on solution/projects.

• Leverage Agentic AI: Use Copilot prompt engineering and Agent-building expertise to drive AI at scale.

• Explore growth opportunities:

Additional information on responsibilities as CSA Copilot:

• Be the focal point of contact between Microsoft and customer/partner in driving M365 Copilot adoption, drive end-user adoption of copilot (per BU).

• Deliver Microsoft services for Copilot through Unified support contract

• Demonstrate Copilot M365 insights to showcase trends and business impact

• Advisory on Adoption and Change Management Plan (identify exec sponsorship, end-user targeting, content and activities)

• Enable and demonstrate M365 Copilot insights and dashboard to understand usage trends and business impact

• Training sessions, use-cases and support specific for CxO

• Extensibility Scenarios: envisioning, design session and scoping for pilot, PoC or handover for implementation.

• Feedback loop to Microsoft Product Group and Marketing team

• Support unblocking technical issues : work with product group, provide feedback and product insights

• Support Customer Success Club and MW events by delivering sessions and acting as a subject matter expert

• Passion for new innovative technology and drive customer transformation

• Ability to work withdifferent cultures

• Ability to communicate with a variety of different audiences especially CxOs and strong presentation

• acumen on Copilot and agents.

• Ability to lead and motivate technicalcommunities and be public speaker

• Ability to effectively recognize and adapt to change and in constant learning