Expoint - all jobs in one place

מציאת משרת הייטק בחברות הטובות ביותר מעולם לא הייתה קלה יותר

Limitless High-tech career opportunities - Expoint

Uber Client Success Specialist Orlando Miami Based 
United States, West Virginia 
206725011

18.07.2024
What the candidate will do
  • Manage and expand a book of business that consists of the highest value local restaurant groups in the greater Miami market
  • Collaborate with your accounts and unlock growth and expansion opportunities
  • Educate the merchants on the value of in-app marketing, Ads, and other product offerings
  • Improve merchant reliability and delivery order accuracy by troubleshooting store operations issues
  • Maintain merchant retention and facilitate brand expansion
  • Develop a strong Uber-first mentality to achieve both personal KPIs and business goals
  • Collaborate cross-functionally with Operations, Sales, and Support to problem solve merchant difficulties
  • Act as an ambassador of Uber Eats' mission, brand, and product
  • Travel at least once a month to the assigned territory
  • This position requires 2-3 days in-office
Basic qualifications
  • At least 1 year of experience in sales, operations, account management, or similar functions where you have had full responsibility to grow a book of business and hit specific monthly, quarterly and annual goals (quota)
  • Persistence and influence to overcome objections and gain commitment from clients
  • Proficiency in Salesforce and Google Sheets/Excel
Preferred qualifications
  • Experience dealing with integration/POS related issues
  • Experience in quantitative data analysis, deep measurable insights, modeling, and sophisticated test plan
  • Experience in SQL
  • Ability to clearly frame a value proposition and build a case by asking the right questions
  • Ability to manage complex problem solving when working towards a goal

For Miami, FL-based roles: The base hourly rate range for this role is USD$31.98 per hour - USD$33.78 per hour.

For Orlando, FL-based roles: The base hourly rate range for this role is USD$28.37 per hour - USD$29.94 per hour.