Bank Of America Global Markets Business Support Manager 

United States, New York, New York 

204223011

Key Responsibilities

As a Change Manager/Project Lead within GMCM, you will:

• Manage and deliver regulatory and strategic change initiatives from inception to implementation.
• Support the Business Planning process through coordinating the submissions, reviews and communication throughout the process.
• Develop and execute program/project roadmaps, including discrete workstreams and dependencies.
• Collaborate with Business, Legal, Compliance, Operations, and Technology to develop project objectives, risks, and execution strategies.
• Review legal and regulatory requirements to assess business impact, and formulate appropriate action plans in response.
• Facilitate governance routines and steering committees to ensure project transparency and issue escalation.
• Coordinate cross-border and cross-legal-entity implementation efforts to maintain alignment and consistency.
• Lead or support the development of training materials and communications to support regulatory readiness.
• Document project decisions, deliverables, and process walkthroughs to ensure a robust audit trail.
• Drive clear and effective communication across workstreams and produce high-quality documentation, including project plans, project decisions, business requirements, and training materials.
• Proactively escalate issues and facilitate senior management decision-making as needed.
• Identify, track and resolve issues and risks related to the initiative.
• Review and track financial costs related to the Global Markets initiatives.
• Utilize data analytics to drive business insights, inform decisions, and report on program progress and impact.

Preferred Qualifications

• Strong comfort and familiarity with GM businesses (FICC, Equities, PB, F&O, etc.)
• Strong understanding of AMRS Regulations, such as CFTC, SEC and FINRA rules
• Program/project management experience with demonstrated ability to build project roadmaps, manage several key stakeholders and take ownership for delivery.
• Excellent verbal and written communication skills with ability to simplify complex information into messages targeted to various levels of leadership. Speaks clearly, concisely, and knows the audience. Can recognize when less is more, and when more is needed and adjust real-time.
• Excellent critical thinking/problem solving skills with the ability to analyze complex data from multiple sources and objectively make reasoned judgment. Additionally, able to present outcome or results of the analysis in a clear and understandable manner.
• Takes initiative and demonstrates a focused desire to understand responsibilities and drive/implement improvements.
• Strong attention to detail
• Able to adapt to changing business/regulatory environments.
• Experience working with technical teams and translating technical concepts to business audiences.
• Must be able to work well in collaborative team environment, but also independently run initiatives.
• Excellent time management skills. Understands dependencies and the difference between critical path deliverables and those that are not. Understands the impacts of schedule delays on financials, risk, and strategy and can balance the need for escalation with non-impacting schedule misses and escalate appropriately when necessary or manage it independently when escalation is not needed.
• Proficiency in Excel, Word, and Power Point
• Proficient in data aggregation, integration, and analysis