Build, manage and coach a high-performing team of Renewals Managers.
Manage the sales forecasting process on a weekly basis, ensuring consistent and accurate forecasting across all roles. Coach individuals where vital to develop forecasting performance.
Use Salesforce.com to manage all aspects of the sales funnel from a weekly, monthly and quarterly perspective, ensuring integrity of the funnel and associated opportunities, while ensuring sales leads are managed and actioned on in a timely and efficient manner.
Build customer and partner relationships and work effectively within a cross-matrixed organization.
Build effective relationships with diverse internal customers including Field Sales Directors & Managers, Account Managers, Marketing, Partner Org, as well as various other functional teams.
Coordinate the development and implementation of new campaigns, programs and tools for our renewal’s motions.
Work with management to deliver on global projects and initiatives, as well as to ensure effective team execution on new programs, campaigns and promotions.
MINIMUM QUALIFICATION:
BS/BA (or equivalent) plus 8+ years related sales experience with 2 – 3 years direct management of a direct and/or virtual team.
Have a consistent track record in delivering excellent results against pre-defined goals and targets.
Skilled to analyze data and financial reports to propose, identify and upsell renewals.
Strong leadership skills in mentoring and developing individuals and teams.
Excellent knowledge of sales processes, organizational structures, management practices and resources development.
Experience and knowledge of Cisco products and services along-with general IT Service renewals would be preferred, as well as a wide appreciation of the IT market landscape.
PREFERRED QUALIFICATIONS:
Excellent negotiation and communication skills.
Familiarity with recurring revenue renewal cycles.
Strong analytical skills to assess customer needs and propose effective solutions.
Exceptional organizational skills with the ability to manage multiple accounts and deadlines.