JPMorgan Payments Digital & Design Product Strategy Manager – Vice President 

United States, New Jersey, Jersey City 

194417704

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Job responsibilities

• Help drive the development of the product vision for Global Banking and Payment’s digital offerings (including online, mobile, API)
• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Support the growth roadmap for Digital and Design products, experiences, and systems/applications; ensure Digital Strategy is adopted by Digital and Design teams and reflected in Digital and Design roadmaps
• Support client outreach initiatives to develop first-hand knowledge about clients’ needs across markets / segments and act on the feedback by aligning the growth roadmap and positioning
• Oversee development of sales collateral to ensure Global Banking Sales are able to communicate Digital & Design strategy and offerings to clients and prospects Support digital marketing campaigns across various channels, such as social media, email, and search engine marketing
• Collaborate across Digital and Design and Product on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Experience in Payments product and digital experience
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Familiar with digital channel capabilities (including online, mobile, and API)
• Experience developing strategic assessments and competitive intelligence reports
• Exposure to product development life cycle, technical design, and data analytics concepts
• Exposure to product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Experience supporting change within organizations and engaging with stakeholders across multiple functions
• Effective brainstorming with others
• Strong organization, communication (both verbal and written), and management skills

Preferred qualifications, capabilities, and skills

• BA/BS in Management, Strategy, Administration, Communications, MBA or related graduate degree
• 3+ years professional experience in a bank or other financial institution, consulting firm, and/ or software company
• 2+ years’ experience working with Payments Sales, Product, and Marketing leaders
• Demonstrated prior experience working in a highly matrixed, complex organization