*This is a part-time role, approximately 16-20 hours per week. There will be some flexibility in determining schedule.*
As the Facilities Support Professional, you’ll:
• Develop and nurture key relationships with Facility and Office Manager, Office Employees, Visitors and Guests
• Answer and appropriately direct incoming calls greet visitors; determine nature of business and direct to appropriate individual.
• Prepare and process incoming and outgoing mail (includes determining and affixing postage).
• Maintain neat and organized and safe office.
• Manage conference room use, reconcile conflicts, and post schedules.
• May assist with meeting setup, including procuring food and equipment.
• Purchase and stock office supplies.
• Responds to requests for facility maintenance or repair and contact property management or external providers as appropriate.
• Help to direct staff to corporate guidance on “best practices” for archiving, and coordinate box storage and retrieval.
• Create or order Jacobs identification badges and provide building or suite access card management.
• Maintain guest and visitor sign in/out; oversee the distribution and return of employee and visitor access badges.
• Deliver excellent customer support to both internal staff and external clients, visitors, and vendors.
Additional notes
• May perform tasks that are custodial in nature, including those related to office and break room/kitchen maintenance.
• Role is office-based.
• May require occasional, rare after-hours work during a facility project or emergency event.
• Microsoft Office skills
• Experience in customer-focused and administrative roles
Ideally, you’ll also have:
• Proven dependability and punctual attendance.
• Demonstrates ability to use resources appropriately.
• Great Customer service
• Ability to remain calm and provide guidance
