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Apple Receptionist United States, Texas, Austin 139233824
11.01.2025
Minimum Qualifications
- 3+ years of related experience
- Background in customer service
- Proficiency with iOS and macOS based systems
- Strong attention to detail
- Skilled in time management and task prioritization
- Highly collaborative
Preferred Qualifications
- Unsurpassed customer focus, with a positive “can-do” attitude
- Excellent written and interpersonal communication skills
- Ability to quickly grasp new technology workflows
- Successful in managing multiple priorities and people concurrently in a results-driven environment
- Skilled in maintaining professional composure when managing issues that arise with employees, guests, and team members
- Ability to handle conflict appropriately; knows when to escalate issues upward and when to apply common sense
- Thinks critically and creatively about how to regularly improve process and operations
- Excellent problem-solving, organizational, and reporting skills
- Ability to communicate with all levels of an organization
- Establishes and maintains positive relationships while working in a highly-collaborative team environment
- Understands the importance of feedback and maintains the ability to provide and receive feedback as necessary
- Works autonomously while troubleshooting issues that arise
- Self-starter with the ability to complete tasks and projects on time
Additional Requirements
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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