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Apple Receptionist United States, Texas, Austin 147753508
20.03.2025
Minimum Qualifications
- 3+ years of related experience
- Background in customer service
- Proficiency with iOS and macOS based systems
- Strong attention to detail
- Skilled in time management and task prioritization
- Highly collaborative with outstanding customer service skills
Preferred Qualifications
- Unsurpassed customer focus, with a positive “can-do” attitude
- Excellent written and interpersonal communication skills
- Ability to quickly grasp new technology workflows
- Successful in managing multiple priorities and people concurrently in a results-driven environment
- Skilled in maintaining professional composure when managing issues that arise with employees, guests, and team members
- Ability to handle conflict appropriately; knows when to escalate issues upward and when to apply common sense
- Thinks critically and creatively about how to regularly improve process and operations
- Excellent problem-solving, organizational, and reporting skills
- Ability to communicate with all levels of an organization
- Establishes and maintains positive relationships while working in a highly-collaborative team environment
- Understands the importance of feedback and maintains the ability to provide and receive feedback as necessary
- Works autonomously while troubleshooting issues that arise
- Self-starter with the ability to complete tasks and projects on time
- Apple’s most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programs. We’re proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount — both offer everyone at Apple the chance to share in the company’s success. You’ll discover many more benefits of working at Apple, such as programs that match your charitable contributions, reimburse you for continuing your education and give you special employee pricing on Apple products.
- Apple benefits programs vary by country and are subject to eligibility requirements.
- Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace.
Additional Requirements
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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