Citi Group TTS Digital Channels Product Manager SVP 

United States, New York, New York 

1931803

Technical Product Manager, you willbe responsible forproduct strategy, capabilities roadmap,feature requirements,horizontal capabilities of the CitiDirect platform.as a platform product manager,this role will be responsible for the development of product plans while coordinating with the broader organizationas they develop newexperiences on top of the platform.You will deploy new products,and enhance existing products, drive awareness and usage, and measure the product performance ensuring positive user experiences, delivered at thecost. You will drive the productprocess, seeking continuous improvement on. You willbe comfortable withsoftware development lifecycleand operationalpartners to set direction and strategy.

Responsibilities:

• Oversee strategic program roadmaps, launches, and marketing to gain maximum benefit from each product, as well as survey and analyze competitive industry landscapes toidentifyrelative trends, threats, and opportunities to apply in strategy development and execution.

• Interface with application development leaders to clarify requirements, align priorities and translatevisioninto work items for the delivery teams.

• Drive the productinceptionprocess for new products and upgrades by preparing the business case and feasibility study, defining the service offering and catalog, enabling product implementation by key partners.

• Benchmark new product opportunities across metrics such as cost, quality, capabilitystandardizationpotential, supportability,scalabilityand time to market.

• Collaborate with product, data science, and development teams to flesh out the personas and use casesfor new capabilities.

• Work closely with engineering teams to help identify the best technical implementation methods as well as execution schedule.

• Understand and define the user stories, user journeys, definition of done,and acceptance criteria.

• Create enhancement opportunities by reviewing existing metrics, analyzing trends and performance dashboards.

• Drive increase in product adoption by reviewing adoption rates and taking remedial action.

• Manage day-to-day product marketing for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results

• Execute the client value propositions, positioning, segmentation, pricing and targeting

• Oversee all aspects of productlife cycle management.

• Contribute to product financial performance and expense management goals.

Qualifications:

• years experienceinproduct management

• Experience leading cross-functional teams to define and achieve high value business goals

• Working knowledge of market dynamics, products, and competitive climate

• Demonstrated technical knowledge inthesoftware development lifecycleand platforming.

• You are a technologist and do not shy away from going into the technical details needed to turnhigh level, complex requirements into deliverables,milestonesand work items.

• You havegood communication, presentation, and analytical skills with the ability to articulate to key partners

• Providinga great experiencetothe users of your product is important to you.

Education:

• Bachelor’s degree/University degree or equivalent experience