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Informatica Resident Solution Architect Professional Services Australia, New South Wales, Sydney 191021706
12.05.2024
Your Role Responsibilities? Here's What You'll Do
- Viewed by customers as a trusted technical adviser, you will provide technical leadership in a post-sales capacity to guide strategic customers as they design and implement our platform.
- Engage several customer accounts simultaneously, providing advice and guidance to positively influence their implementation success.
- Provide a point of continuity and being a trusted technical advisor for our customers transitioning from pre-sales to post-sales.
- Identify and drive new initiatives that enable customers to turn their data into actionable value and align these initiatives with their outcomes for continued success.
- Inspire customers regarding the value of our platform by sharing customer success stories, sharing your own experiences, and showing them the art of the possible related to their specific needs.
- Develop key relationships with the customer at all levels of the organisation, including C-level executives. May have routine contact with senior-most external and internal stakeholders, where experience establishing communication and engagement with prospects are paramount.
- Contribute to Resident practice development, plus professional services best practices and knowledge management activities to encapsulate knowledge and provide a foundation for improving our customer engagements.
- 10+ years as a managing consultant, pre-sales consultant or managing solution / technical architect.
- Experience driving software platform adoption in Fortune 500 Europe organisations in markets such as: Finance, Retail, Telco, Life Sciences, Manufacturing, Healthcare.
- Software solution development/deployment experience required in enterprise data management projects.
- Holds expert-level experience and uses professional concepts to resolve complex issues in creative ways.
- Work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.
- Exercises judgement in methods, techniques, and evaluation criteria for obtaining results.
- Experience establishing communication and engagement with prospects and presentation formats
- Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
- Flexible time-off policy and hybrid working practices
- Tuition reimbursement program to support your and personal growth
- Equity opportunities and an employee stock purchase program (ESPP)
- Comprehensive Mental Health and Employee Assistance Program (EAP) benefit
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