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Key Responsibilities:
Manage the maintenance, evolution, and continuous improvement of the compliance risk management function for key components of Capital One’s Enterprise Services division by providing support, advice, and counsel on complex compliance risk issues
Serve as an authority within Enterprise Services for relevant and evolving compliance expectations, laws, and regulations and the impact of changes on the business
Actively promote a culture of compliance risk management and balanced risk taking by, for example, ensuring the business has appropriate monitoring in place to identify process breakdowns and advising the business to ensure comprehensive corrective action when issues arise
Oversee the development and execution of major portions of the Compliance Management Program, which ensures that Capital One appropriately identifies, manages, and oversees compliance risk through sound governance, rigorous controls and testing, and thoughtful risk escalation
Work collaboratively with business partners and other support groups to ensure the company’s products, practices, and services all remain within Capital One's Compliance risk appetite
Build strong partnerships with other Enterprise Services risk advisors (Legal and business risk officers) and Compliance peers responsible for compliance risks that apply across businesses (such as Privacy, Fair Lending, and AML) to ensure consistent and comprehensive guidance to the business
Report compliance results to senior management and the Board of Directors, as appropriate
Monitor work plans for remediation of any internal or regulatory findings within the business area of responsibility
Effectively lead and oversee the management of people processes, including recruiting, performance management, training, and development
Display a high degree of emotional intelligence, foster good team dynamics, respond effectively to employee concerns, and maximize the potential of team members
Critical Competencies:
Leadership
Demonstrated ability to drive and execute the strategic vision for the Enterprise Services Compliance organization while providing meaning, context, and motivation to execute strategic priorities
Understands and embraces the power of technology, analytics, and automation to drive well-managed execution of core compliance responsibilities
Able to lead a team through organizational changes and drive innovation
Strong Business Judgment
‘Strong business judgment and the analytical acumen to evaluate complex, multi-dimensional risks and formulate appropriate compliance recommendations and advice
Proven capability to influence and build consensus among peers and leadership, leveraging sound logic, analysis, and intellectual rigor
Communication
Highly developed interpersonal, presentation, and communications skills (both verbal and written)
Ability to communicate effectively at all levels of the organization
Basic Qualifications
Bachelor’s degree or military experience
At least 8 years of legal, compliance, risk management or regulatory experience within consumer financial services
At least 5 years of people management experience
Preferred Qualifications
Advanced degree (Juris Doctor or Master’s Degree)
8+ years of people management experience
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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