Support and lead customer facing activities as required, both Demand Generation related as well as sales opportunity based.
Role Purpose:
To contribute to the customer success function and revenue growth by
- Aligning SCM EMEA Demand Generation activities with our line of business GTM focus, SCM solutions capabilities and focus in agreement with the regional CRO and Sales Leaders.
- Delivering impactful customer experiences that maximize customer value.
Career Level Description:
Accountability:
- Delivers results by bringing strategic initiatives to life which are delivered on time and fully adopted by the Market Unit & Regional leadership
- Builds and execute business development plans aligned to our GTM setup
- Supports sales opportunities directly and through the team as required
Complexity:
- Makes day to day decisions within & across the SCM EMEA teams
- Works collaboratively across the different leadership and teams in Market Units and across EMEA
- Regularly applies expertise in day-to-day activities
Communication:
- Builds strategic partnerships with key decision makers internally, with customer & partner organizationsR
- Represents SAP to customers / partners
- Formulates clear objectives and strategies and work assignments
- Listens openly and attentively to fully understand ideas and opinions across the EMEA SCM teams
Key Responsibilities:
Including, but not limited to:
- To drive & lead selected strategic & transformational initiatives within the EMEA SCM line of business, that contribute to the growth of the business area.
- To contribute to specific customer sales engagements in the sales cycle
- Advising account teams on opportunities based on success probabilities and strategic account positions
- Develop and deliver compelling stories and ‘why SAP SCM’ messaging that illustrate differentiated business outcomes, utilizing standard messaging and digital assets throughout the customer journey
- Collaborate with customers and partners to co-create an agreed-upon SAP vision, aligning messaging and gaining customer trust
- Ensure world-class customer experiences in critical segments, driving adoption and consumption to maximize customer value
- Build a culture of excellence as part of the regional team, with a mindset of General Manager driving the business forward.
- Continuously explore and communicate the added value of SAP solutions to each account, supporting the process of value expansion and increased revenue.
Experience:
- Strong domain knowledge of Supply Chain Management and the Supply Chain solutions marketplace
- Experience in supply chain management sale would be an advantage
- Experienced in operating at C-level is customer engagements
- Sound professional experience
We win with inclusion
Successful candidates might be required to undergo a background verification with an external vendor.