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Tesla Service Supervisor 
Ireland, Dublin 
181808445

13.08.2024
What You’ll Do
  • Supervise the health and safety compliance across the center, setting the tone and always leading by example
  • Oversee and lead a team of service technicians to achieve results and set targets.
  • Conduct regular one-to-ones and feedback sessions with team members, providing constructive and clear coaching, identifying training needs, and driving their development.
  • Plan, prepare and distribute work based on skill level, capacity and resource
  • Monitor performance consistently and be responsible for quality within your team, reporting progress to management daily, together with any specific incidents
  • Identify any roadblocks disturbing workflow and ensure that everyone has the tools and training to perform their role successfully
  • Ensure that work standards and available procedures are up-to-date accurate and that all work is compliant
  • Hold daily meetings with the team, outlining expectations and workload for the day ahead
  • Act as the main point of contact within Front of House and warehouse, connecting with customers directly if required to limit escalation cases
  • Motivate, lead and inspire the team in continuous improvements and efficiencies
  • Liaise daily with internal teams within the Service Centre including Sales & Delivery and local Senior Management
What You’ll Bring
  • Technical automotive background as a Service Technician is highly preferable, ideally with experience working with Electric Vehicles
  • Proven ability to lead by example and be innovative with processes and efficiencies
  • Analytical ability to understand and impact key performance indicators
  • Problem solving initiative to fix problems when they arise, but also understand why and how they happened
  • Ability to motivate a team, to engage and facilitate others to achieve and succeed
  • A calm, considered approach with exceptional communication skills
  • Digitally savvy – ability to adopt and adapt quickly to new technology and systems as well as standards tools like MS office
  • Able to communicate, read, and write effectively in the English language, and other local languages based on local market needs
  • Must have and continue to maintain a valid driving license and safe driving record
  • Eligible: to work in Ireland