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Tesla Service Supervisor Ireland, Dublin 181808445
13.08.2024
What You’ll DoWhat You’ll Bring
- Supervise the health and safety compliance across the center, setting the tone and always leading by example
- Oversee and lead a team of service technicians to achieve results and set targets.
- Conduct regular one-to-ones and feedback sessions with team members, providing constructive and clear coaching, identifying training needs, and driving their development.
- Plan, prepare and distribute work based on skill level, capacity and resource
- Monitor performance consistently and be responsible for quality within your team, reporting progress to management daily, together with any specific incidents
- Identify any roadblocks disturbing workflow and ensure that everyone has the tools and training to perform their role successfully
- Ensure that work standards and available procedures are up-to-date accurate and that all work is compliant
- Hold daily meetings with the team, outlining expectations and workload for the day ahead
- Act as the main point of contact within Front of House and warehouse, connecting with customers directly if required to limit escalation cases
- Motivate, lead and inspire the team in continuous improvements and efficiencies
- Liaise daily with internal teams within the Service Centre including Sales & Delivery and local Senior Management
- Technical automotive background as a Service Technician is highly preferable, ideally with experience working with Electric Vehicles
- Proven ability to lead by example and be innovative with processes and efficiencies
- Analytical ability to understand and impact key performance indicators
- Problem solving initiative to fix problems when they arise, but also understand why and how they happened
- Ability to motivate a team, to engage and facilitate others to achieve and succeed
- A calm, considered approach with exceptional communication skills
- Digitally savvy – ability to adopt and adapt quickly to new technology and systems as well as standards tools like MS office
- Able to communicate, read, and write effectively in the English language, and other local languages based on local market needs
- Must have and continue to maintain a valid driving license and safe driving record
- Eligible: to work in Ireland
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