Supervise the health and safety compliance across the center, setting the tone and always leading by example
Oversee and lead a team of service technicians to achieve results and set targets.
Conduct regular one-to-ones and feedback sessions with team members, providing constructive and clear coaching, identifying training needs, and driving their development.
Plan, prepare and distribute work based on skill level, capacity and resource
Monitor performance consistently and be responsible for quality within your team, reporting progress to management daily, together with any specific incidents
Identify any roadblocks disturbing workflow and ensure that everyone has the tools and training to perform their role successfully
Responsible for tooling inventory management, cost controls, and tool orders
Ensure that work standards and available procedures are up-to-date accurate and that all work
What You’ll Bring
Technical automotive background as a Service Technician is highly preferable, ideally with experience working with Electric Vehicles
Proven ability to lead by example and be innovative with processes and efficiencies
Analytical ability to understand and impact key performance indicators
Problem solving initiative to fix problems when they arise, but also understand why and how they happened
Ability to motivate a team, to engage and facilitate others to achieve and succeed
A calm, considered approach with exceptional communication skills
Flexibility; willing to work both day and evening shifts based on local market need