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Apple GVS Implementation Project Manager United States, Texas, Austin 170510721
18.11.2024
Description
The ideal candidate for the IPM position will be responsible for ensuring the successful initiation, planning, design, execution, monitoring, controlling, and closure of a project. This role requires a strategic thinker, a willingness to get deep into the details, exceptional interpersonal skills, a proven track record in project management, and experience in supplier management, either within or outside of Apple.
Minimum Qualifications
- Bachelor's Degree, or equivalent experience
- 5+ years experience in managing complex projects and change initiatives, and well as a base understanding of PMP concepts
- Excellent oral & written communication skills and ability to navigate at multiple levels of engagement including senior level audience
- Able to cut through ambiguity and focus on what’s critical to drive what truly matters
- Solid understanding of contact center operations and infrastructure
- Able to travel approximately 1-2 times per quarter, sometimes more
Preferred Qualifications
- Experience in technical support or customer care contact center operations.
- Experience using influencing skills and working with internal and external stakeholders.
- Ability to work well with business owners to understand business needs and objectives
- Ability to work autonomously, and to collaborate optimally with a peer group
- PMP Certification a plus
- PMI Agile Certified a plus
- Experience with Wrike
- Experience with JIRA
Additional Requirements
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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