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Adidas SENIOR SPECIALIST WORKPLACE MANAGEMENT 
Australia, Victoria, Melbourne 
168338235

13.09.2024

Senior Specialist, Workplace Management

Purpose & Overall Relevance for the Organisation:

To support Workplaces with all related tasks and projects and to ensure that all Workplace and reception duties are fulfilled in a professional and efficient manner.

Key Responsibilities may include:

  • Plan, organise and monitor assigned operational processes (includes but not limited to switchboard management, incoming couriers and distribution, guest and visitor arrangement, workplace housekeeping, pest management, etc).
  • Ensure high level of hospitality and all service-related qualities, policies, standards and processes to achieve maximum customer satisfaction as per adidas culture
  • Oversee Health and Safety aspects within the office
  • Managing and maintain relationship with landlordfor topics related with building, maintenance and preventive maintenance, housekeeping for public area, etc
  • To support with projects and events in coordination with the Human Resources Manager
  • Liaising with third party vendors on office maintenance and preparing the necessary reports
  • Supporting company’s sustainability agenda / Green company process in the office in line with global processes and targets
  • Responsible for purchasing and managing office supplies and refreshments
  • Responsible for all screen displays and ensure the alignment with brand team when required

Key Relationships:

  • Global:
  • Regional:
  • Local: All departments.

KPIs:

  • Operational fulfilment
  • Service Support to all employees in terms of availability and flexibility.
  • Number of complaints.
  • Timely follow up on tasks.

Knowledge, Skills and Abilities:

  • Good spoken and written English
  • Effective verbal and listening communications skills
  • MS Office expertise
  • Multi-cultural understanding
  • High level of customer service skills
  • Multi-tasking and Time Management skills

Requisite Education and Experience / Minimum Qualifications:

  • Diploma or University Degree in any background
  • Minimum 4 years experience years as General Affair / Building / Office Administration with a strong sense of customer service and satisfaction