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JPMorgan Compliance - Operational Risk Management Lead Vice President 
United States, Texas, Plano 
167293215

05.02.2025

As an Operational Risk Management Lead within the Compliance, Conduct and Operational Risk (CCOR) organization, you will serve as part of an independent second line of defense unit responsible for proactive identification of operational risks throughout the Firm. CCOR is committed to being a world-class leader in risk management, maintaining a system of strong controls, providing guidance and clear direction on key principles and proactively managing compliance, conduct, and operational risks. You will evaluate and identify control design and/or execution deficiencies of the first line's delivery of risk & controls framework, control integration & assessment, risk treatment & analytics, deep dive topic reviews as well as governance and reporting practices. You will need to be comfortable working with a wide range of stakeholders including senior management as well as maintain credible relationships across technology and control organizations. This position will provide oversight for Consumer & Community Banking businesses and functions.

Job Responsibilities

  • Understand specific risk profile as assessed by the business and other controls to identify negative trends or potential control gaps. Identify thematic risk based on key risk/performance indicators.
  • Provide an independent, objective view of the business and/or functional control environment, mitigation strategies and emerging risks.
  • Challenge first line of defense controls and/or escalate and raise issues as appropriate.
  • Assess and aggregate risks across different lines of business and present results to relevant stakeholders in CCOR and the business.
  • Perform both independently and as a core team member, engaging line of defense and functional support colleagues across multiple disciplines (i.e. Technology, Compliance, Risk Management, Legal, Controls, etc.), exhibiting strong relationship management and negotiation skills.

Required qualifications, capabilities, and skills

  • 5+ years of banking or equivalent experience
  • Ability to analyze risk concentration areas, risk profiles, and leverage data from internal and external sources in order to comprehensively assess risk
  • Bachelor’s or Legal degree in relevant technical or quantitative fields (e.g. Finance, Accounting, Business, Economics, Computer Science, etc.) or comparable work experience required
  • Strong written, verbal, analytical and problem-solving skills
  • Ability to successfully communicate and influence management on all levels.
  • Ability to work independently or with limited instruction.
  • Demonstrated proficiency in MS Office applications (Word, Excel, PowerPoint)

Preferred qualifications, capabilities, and skills:

  • Experienced professional with a strong background in operational risk, technology risk, compliance, control, or audit in the Home Lending Servicing area.
  • Technical qualifications including understanding of data analytics, incident management, application testing, quality control, and change and release management