Uber Greenlight Hub Expert 

United States, West Virginia 

156456495

What You Will Do

• Deliver 5-star, in-person support to our drivers, Monday to Friday
• Help existing drivers troubleshoot any issues they experience (i.e. a delayed payment)
• Stay on top of new Uber policies, procedures, and programs that affect drivers
• Contribute with valuable insights from the business to improve the driver experience through the Operations Team
• Individual and group presentations, introducing new drivers to the Uber platform and clearly communication Uber policies and licence regulations

What You Will Need

• Communication skills, with the ability to interact and connect with many types of personalities
• Ability to quickly and efficiently problem solve and troubleshoot - if you don't know the answer, you know where to look and who to ask
• Ability to quickly adapt to new technology
• Strong time management skills
• Strong communication skills
• Confident in presenting to groups of drivers / relaying important information
• Ability to manage their time - punctuality / in the day-to-day expert role
• Patience and the ability to de-escalate and deal with difficult interactions

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .