Airbnb Recruiting Manager Foundation 

India, Haryana, Gurugram 

151565781

A Typical Day:

• Manage a team that drives a full-cycle recruitment process for high-volume positions in customer support, specifically in India.
• Coach the team to build diverse pipelines and consider the importance of balanced candidate slates to ensure a quality, speed-volume hiring process.
• Partner with talent partners, hiring managers, HR operations, and finance to build a hiring strategy and plan.
• Influence business leaders and educate hiring managers on process, interview best practices, and decision making.
• Provide exceptional candidate experiences and create new ways to surprise and delight candidates during the interview process.
• Accurately track candidate data and use systems correctly to report to the business.
• Lead a team that hires the best, brightest, and most passionate people for Airbnb, especially those with experience from large-scale contact centers.

Your Expertise:

• Minimum 12+ (or more) years of full-cycle recruiting experience, with a focus on fast-paced, high-quality, volume hiring in customer support in a large scale environment.
• Deep understanding of the customer support industry and proven track record of creating and nurturing partnerships across this ecosystem.
• 5+ years of people management experience, leading a team of recruiting professionals who engage and hire customer support professionals.
• Ability to curate world-class hiring processes to drive results.
• Experience recruiting in general and administrative functions is a plus.
• Proven ability to identify, qualify, and close exceptional candidates.
• Strong written and verbal communication skills, with the ability to communicate complex concepts concisely and clearly.
• Well-developed analytical and influencing skills.
• Demonstrates a positive, can-do attitude, has a genuine curiosity to learn, receives feedback well, and consistently seeks to improve and grow.
• Comfortable working in a fast-paced environment with a high degree of ambiguity.
• Willing to roll up their sleeves to ensure that work is executed.
• Strong organizational and planning skills, with a solutions-oriented mindset.
• High level of self-initiative, creativity, perseverance, and flexibility.

Offices: Gurugram, India