EY Workplace Experience Country Lead - EY 

Sweden, Stockholm 

14233306

The WX Country Lead for Sweden is reporting to the Head of Workplace Experience Operations Nordics.

Workplace Experience operations has five pillars, that must be delivered and developed with an integrated approach and mindset:

1. Facility Services (Vested partnership with ISS)

2. Real Estate

3. Workplace technology and IT support

4. Ways of Working

5. Travel

You will be responsible for activities in Sweden incl. the partnership agreement with ISS. You will be a key member of the Nordic WX Operations leadership team.

The role covers two main areas of responsibility:

• Manage country activities within the WX area with focus on facility management in Sweden
• Deliver WX change initiatives and projects of various size and complexity in Sweden

The WX Lead will

• Drive Change: The WX Lead is responsible for identifying, creating and executing programs and initiatives that promote a positive work experience and enhance employee engagement and satisfaction.
• Ensure Cultural Fit: The WX Lead understands the culture and “DNA” of EY and aligns work activities with EY company needs.
• Deliver Exceptional Workplace Experiences: The WX Lead is responsible for the exceptional employee experience for the EY Sweden’s employees making sure the workplaces enable both efficient work and wellbeing during the workday.

To become a success, the WX Lead should delivery good results within several exciting areas:

• Facility Services: Manage and develop the Vested partnership agreement with ISS (main facility management supplier to EY) with focus on good governance of WX operation activities
• Workplace Experience: Have knowledge of and interest in the workplace experience concept on both strategic and operational level
• Cost Controlling: Take ownership of local budget and spending (with focus on facility services)
• Ambassador Role: Be a true workplace ambassador towards the EY employees
• Relationship Builder: Build the bridge between the EY employees and the EY leadership in workplace matters
• Creativity: Think “outside the box” and proactively come up with new ideas for improving the employee experience
• Stakeholder Management: Engage proactively with key EY senior leaders

In addition, the WX Lead should have good commercial and financial understanding and lead change activities in a project management structure.

To qualify for the role you must have

• A master’s degree or equivalent experience in a relevant field (Economics, Engineering, Management/Business Administration, Psychology, or similar)
• Experience with service management (or similar role) and P&L responsibility
• Experience with the retail, hospitality, or workplace industry (Real Estate services, Facilities Management)
• Project management skills and mindset
• Good communication skills in English and Swedish (verbal and written)

Ideally, you’ll also have

• Experience and interest with new technologies such as Generative AI
• Interest in sustainability

At EY, we pride ourselves on setting a high professional standard, while maintaining a friendly and inclusive working culture. As one of the Nordics’ most preferred employers, we provide great career opportunities in an environment where professional development is prioritized and valued. Plus, we offer our employees:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you need assistance or an accommodation due to a disability in your recruitment process, you may contact us through the Talent Attraction and Acquisition specialist in this advert.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.