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Apple APAC Retail Executive Relations Manager 
United States, West Virginia 
139924298

05.09.2025
  • 8+ years of customer service/support experience in e-commerce/retail environment. 4+ years leading high-performing support teams.
  • Experience managing a diversely experienced group of people and responsibilities with demonstrated cross-regional work on projects/initiatives and liaising with business partners.
  • Must display strong ability to prioritize deliverables, focusing on critical path items, with a persistent attention to detail.
  • Fluent in English and Mandarin.
  • Communicates with ease at all levels and teams.
  • Ability to evaluate complex issues with multitude of factors and propose optimal solution(s).
  • Proactive team-player with a can-do attitude and a deep sense of ownership and accountability. Strong leadership skills with a proactive participative style.
  • Comfortable taking on any crisis moments. Encourages direct and thoughtful debate, and intuitively knows when to drive to a decision.
  • Influence worldwide teams to ensure regional needs and preferences are represented in key operations decisions.