Capital One Sr Associate Learning Program Delivery Lead - Credit College 

United States, Virginia, Arlington 

13848929

The ideal candidate for this position:

• Has excellent project management/program management and event planning skills

• Has experience delivering and facilitating dynamic immersive learning experiences, with a particular focus on cohort learning / program experiences

• Has experience driving communications with participants and presenters to keep them apprised of important details and developments

• Has a consultative skill set that allows them to partner effectively with a wide range of senior leaders and subject matter experts.

• Communicates with a variety of audiences with a dynamic and conversational style in both written and verbal channels

• Ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and / or escalate as needed

• Has an

  eye for detail
  and a keen ability to organize, move, select, synthesize, summarize and edit information to make it effective

• Excels at managing details of a project while also understanding the larger picture, effectively prioritizing tasks with competing timelines

• Builds trust-based relationships with clients to foster credibility throughout the team

• Curious and interested in learning more about our core subject matter: How Capital One makes and manages risks in lending decisions

Key Responsibilities

• Plan and deliver the Advanced Credit College program, a cohort learning experience for top credit talent that includes 2+ cohorts with three experience weeks each over the course of a year

• Partner with business leaders, lead the nomination and selection processes

• Partner with learning designer on continuous improvement of the curriculum

• Engage with credit leaders across company to ensure consistently positive experience for program’s associates

• Partner with other program managers in Credit College and across Capital One University to ensure the program incorporates learning best practices

• Hold a high bar for excellence in learning programs and own the end-to-end processes of Advanced Credit College, looking to incorporate iterative improvements

Basic Qualifications

• High School Diploma, GED, or equivalent certification

• At least 3 years of experience managing learning programs or events for internal audiences

Preferred Qualifications

• 4+ years of experience in training programs or learning and development

• 4+ years of experience in project management, event management, and/or program delivery

• 1+ years of experience working in the Financial Services industry

• Project Management Professional Certification or knowledge of Agile methodology

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.