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The Senior Agency Insurance Associate will be responsible for monitoring insurance and related documents and making insurance disbursements for the Agency Finance portfolio of loans that are underwritten through Fannie Mae, Freddie Mac, and Ginnie Mae (Government-Sponsored Enterprise or GSEs). This individual will also be responsible for providing information to both internal stakeholders (other LOBs) and external stakeholders (borrowers, insurance agents, third party providers, and the GSEs). Additionally, they will be responsible for identifying, researching, solving and/or responding to requests, inquiries, and problematic situations in a timely manner.
Responsibilities:
Follow up with insurance agents and borrowers to obtain current proof of insurance
Reviews insurance documentation to ensure adherence to the GSE insurance requirements
Perform follow-up on outstanding documents and exceptions to bring coverage into compliance
Identify opportunities to improve processes to increase control and efficiency
Basic Qualifications:
High School Diploma, GED or equivalent certification
At least 2 years of experience working in loan operations
At least 1 year of experience with Microsoft Office (Outlook, Excel, Word, PowerPoint) or Google Suite (Sheets, Slides, Docs)
Preferred Qualifications:
Bachelor’s Degree or Military experience
2+ years of experience in commercial or small business banking operations
1+ years of experience with Government-Sponsored Enterprise (GSEs) backed multifamily loans
1+ years of experience processing insurance disbursements
2+ years of experience with Microsoft Office (Outlook, Excel, Word, PowerPoint) or Google Suite (Sheets, Slides, Docs)
How our hybrid model works:
This role ismeaning associates typically spend about half their time (2-3 days per week) in-person at one of our offices listed on this job posting.are enterprise- wide
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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