Uber Senior Team Leader - Amplify 

United States, West Virginia 

128647675

About the Role

You will manage both People Manager - Team Leaders - as well as Individual Contributors - essentially Senior or Expert - and report to the Manager of the Amplify Team. You will have an important role for the entire Team, for your direct and indirect reports.

You will be in charge of the Team morale & engagement, infusing the Uber culture, promoting its core values and ensuring the crew evolves in a cheerful working atmosphere. You will manage enforcement of policies, prepare communications, ensure they are accurately distributed and understood whenever needed.

Your documents, slide decks, emails will be crystal-clear and will set the tone for the all Team. Your exchanges and interactions will be empathic, warm and sincere: you will build confidence to engage with Team Members, Peers and Leaders at multiple levels.

Your initiatives and processes will be user-centric and scalable-by-design for an exigent and ever growing crew (>50 Headcount). You will set Goals and analyze Performance data of the all Team.

You will be recruiting new Talents, accompanying them throughout their onboarding, assisting and inspiring them individually, providing real-time feedback, then assessing their performances.

You will guide Team Leaders to develop as talented people managers and help them build development plans, making sure each of their direct reports find the development opportunities that suit them best.

You will assist Team Members, facilitating their work, answering questions, removing impediments. You will mentor Talents towards continuous improvements, helping them grow and achieve operational excellence.

To maintain the business continuity throughout the year, you will ensure capacities and capabilities are in step with the work the Team commits to deliver, by interacting with the Operations Coordinators who are in charge of anticipating demands, managing pipelines and delivering backlogs.

On request of Local, Central, Regional & Global Ops, the Team centralizes work, in Krakow CoE, around:

• Business Processes (design, execution, enhancement, optimization)
• Analytics & Automation (query, deepdive, self-operating dash., process automation)
• Data Science (modeling, machine learning, patterns identification, prediction)

What You Will Do

• People Management, effective Team Leadership in all situations, Strategic Perspective
• Talent Development, Team Growth & Performance, Operational Excellence, Communication
• Recruitment, Onboarding, Team Morale and Engagement, Rewards (Golden Ticket, Xtra, etc.)
• Goal Settings & Performance Data Analysis for a large Team (Pay for Performance, etc.)
• Development Plan, 1:1 Meeting, Feedback, Continuous Improvements, Guide for Career Plan
• Internal and external communication adapted to audiences, source of positive energy
• Diffusion of Uber Cultures, Values, Policies, in close coordination with Management & HR
• Empathy & confidence to engage with Team Members, Peers and Leaders at multiple levels
• Schedules, Time trackings in coherence with delivery plan, preparation of reports with metrics

What You Will Need

• Proven track records in leading Teams, as people manager
• Empathy, calm, composure, resilience and problem solving
• Keen to operational excellence and continuous improvement
• Passion for developing Talents, so that they can achieve their potential
• Ability to work proactively & independently or in Group (excellent teammate)
• Ability to create and maintain a collaborative and pleasant working atmosphere
• Excellent verbal communication, positive and concise, adapted to the audience
• Exceptional written communication (crystal clear emails, Google Slides, Documents)
• Knowledge of GForms, GSheets (reporting, trend analysis), Analytical Skills for Scalability

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .