Salesforce Senior Technical Program Manager - Product Development/Slack Self Serve 

United States, Georgia, Atlanta 

127995584

Job Category

Job Details

This TPM must be highly technical and understand software architecture so that they can represent Product and Engineering in cross functional conversations as a domain expert.

• Craft and run programs that align to the Self Serve initiatives

• Become a domain expert in your spaces with the ability to articulate how the engineering systems works, process flows, and can quickly recognize dependencies and risks

• Be a strategic partner to senior product and engineering leadership. Become a strong influencer with credibility with peers and stakeholders, capable of building productive, trusting relationships with partners.

• Develop and roll out operational strategies, tools, and processes

• Build and maintain timelines, project plans, and communication artifacts to ensure everyone is operating from the most recent and accurate information

• Create and modify dashboards and track dependencies

• Build automated reporting and alerts for bugs, risks, and sprint reports. And provide regular updates on programs via reports and presentations.

• Track areas of concern, mitigate and escalate risks, and identify blockers with accountability for ensuring resolutions are reached

• Track end-to-end projects against the committed dates and release schedule

• At least 5 years leading planning, program management, and project lifecycles in a dynamic product or engineering organization

• Bachelor's degree in Computer Science or Engineering, or two years of equivalent training, or work experience

• Experience working on large cross functional programs bringing together teams with different ways of working and conflicting priorities.

• Excellent verbal and written communication skills, with sufficient level of technical capability to effectively communicate with engineers, scope technical projects, and identify technical risks

• Incredible organizational and interpersonal skills, and experience managing activities across multiple teams

• Demonstrated track record of delivering complex projects and programs with cross-functional teams

• Experience with agile and/or lean product development practices and principles

• Self-motivated and the ability to motivate others

• Can effectively navigate and cope with change and operates well in spaces with ambiguity

• Jira user experience

• Experience with additional productivity and tracking tools

• SQL, scripting

• Jira administration experience

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