Microsoft Business Program Manager 

United States, Washington 

127271317

Required/Minimum Qualifications

• Bachelor's Degree in Business, Operations, Finance or related field AND 8+ years work experience in program management, process management, process improvement
  • OR equivalent experience.

Other Qualifications

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Additional or Preferred Qualifications

• End-to-end supply chain experience (EX: plan, source, make, deliver) and experience working across those various capabilities.
• Mindset of continuous improvement and proven capability to synthesize information and draw conclusions
• Lean background (belt certifications such as yellow, green or black)

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Microsoft will accept applications for the role until August 3rd, 2024.

• Lead highly cross functional initiatives that enable acceleration of live capacity
  • Provide insights and identify acceleration opportunities
  • Present opportunities with pros and cons all supported by data to help the LT make informed decisions
  • Lead with a sense of urgency and be leveraged to solve blockers that otherwise would cause delays
• Work with cross-functional stakeholders and bring your own thought leadership to design programs from itiation to delivery. Key activities will include:
  • Defining the strategy and scope that delivers improvements to key functional areas o Working cross functionally to solution what it takes to mainstream the functional area(s)
  • Driving artifact creation including: problem statements, process maps, KPI (Key Performance Indicators) and OKR (Objectives and Key Results), and rhythm of business definition
  • Conducting cost-benefit analyses and other analytics to examine performance, derive value, and identify risk and opportunities
  • Documenting business requirements that can be used by our technical teams to implement systems improvements
  • Executing a communication plan and promoting the program to gain buy-in from stakeholders, partners, and customers
  • Ensuring the key improvements are fully operationalized and owned by the respective team(s) moving forward
  • Communicating the program status and risk to stakeholders, and hold them accountable to following the schedule
• Define and track success criteria and performance metrics that support the definition of done of your program and provide regular updates
• Uplevel the details of the program for regular updates to leaders
• Influence and manage change in the organization

• Embody our