Taboola Advertiser Technical Account Manager 

United States, New York, New York 

117851354

Note the Technical Account Manager role is called Solutions Engineer internally.

The Solutions Engineer possesses great communication and presentation skills, and ability to understand all technical aspects of our client’s goal and objectives. The Solutions Engineer should be a fast learner and able to ramp up on the changing needs of the platform. Continuous learning and adaptability to change are critical parts of the job.

What skills and qualifications do I need?

For this role it is essential that you have:

• 3+ years of experience in technical solutions or technical support roles
• Experience working experience with SQL, Google Analytics, JavaScript, CSS/HTML, APIs and Mobile SDKs
• Experience with the ecosystem of ad networks, DSPs, audience targeting and technology, online measurement, ad operations and ad buying
• Experience strategically assessing and achieving client success via sales techniques, including effective questioning, objection handling, and competitive selling
• Strong customer service skills and demonstrated ability to build effective relationships
• Excellent written and verbal communication skills, and ability to translate technical investigations and analysis into actions for non-technical stakeholders

Nice to haves include:

• Experience in tracking implementation methods (e.g., Shopify, WordPress, DCM.)
• Experience with pixel implementation on customers’ websites
• Familiarity with Google Tag Manager and mobile measurement partners (e.g., Appsflyer, Adjust, Kochava, Branch)

As a Solutions Engineer you will:

Technical onboarding for new advertisers.

• Own responsibility for end-to-end technical onboarding processes, Taboola pixel implementation, conversion tracking, performance and health analysis.
• Perform technical troubleshooting to identify and proactively solve issues.
• Perform end-to-end campaign performance analysis and provide delivery and optimization recommendations to cross-functional stakeholders and clients to increase revenue and KPI attainment.
• Design methodologies and tools to improve customer service and troubleshooting ability

Why Taboola?

• If you ask our employees what they love about Taboola they will tell you that here, they are able to discover their best professional selves, explore where they can grow, and learn from and together with smart and talented people.

• We work with some of the biggest names in the business. Our publisher partners include NBCU, ESPN, Bloomberg, IMDb and Business Insider. Our advertiser clients include Wells Fargo, Toyota, Pinterest, Expedia and Salesforce.

• Taboola NYC offers generous health, medical and dental coverage, 401k matching, a fully-stocked kitchen, and various gym partnerships.