Capital One Senior Associate Learning Experience Designer Job Family United States, Virginia, Richmond 116506754
An autonomous learning practitionerwho independently owns and expertly manages the entire learning lifecycle—from identifying needs and designing solutions to ensuring successful delivery and thorough evaluation—all while thinking in an integrated way to align perfectly with business goals and learner needs.
A highly collaborative and consensus-minded partnerwho works cross-functionally to define learning problem statements, distill insights into actionable recommendations, and manage expectations across teams.
Adept at championing an MVP-first strategyfor learning solutions, enabling rapid concept testing, efficient user feedback collection, and continuous iteration to ensure maximum effectiveness and relevance.
Able to juggle multiple complex learning initiatives with minimal oversight, leveraging a product mindset to deliver high-quality results on time without compromising the learner experience.
An expert in learning science and UX principles, leveraging them to design engaging and effective learning experiences specifically for design and tech audiences.
Data-driven and focused on impact, using feedback and defined metrics to continuously improve learning solutions and measure their real-world performance outcomes.
A learner advocatewho expertly balances learner perspectives with business needs to deliver scalable and valuable learning solutions.
A proactive team player
Here is what you need to be successful:
Experience educating, onboarding, or supporting more technical roles such as product, tech, design or other technical talent or at a tech-forward organization
High level of initiative, ownership, and a customer-centric mindset
Strong written and verbal communication skills, with ability to influence partners
Ability to manage ambiguity, lead through change, and deliver in a matrixed environment
Partner with subject matter experts to identify learning objectives and define the scope of instructional initiatives for maximum business impact
Partner with other Learning & Development professionals across the Enterprise to gain efficiencies, share best practices, and optimize how we interact
Leverage expertise in adult learning to create high-quality and engaging learning experiences
Ability to work with minimal oversight, delivering high-quality results on-time without compromising quality
Basic Qualifications:
Bachelor’s Degree or military experience
At least 2 years of experience in Training Design or at least 2 years of experience in Development Delivery or a combination
At least 1 year of experience with Articulate Storyline or Adobe Captivate, or a combination of the three to create online or eLearning courseware
Preferred Qualifications:
1+ year of experience in consulting/coaching in a corporate setting
2+ years of experience in project management
1+ year of Training Design and Development for digital modalities
1+ year of experience with mobile content creation/curation and delivery
1+ year of experience with video editing tools (Adobe Premiere, Camtasia, or similar)
1+ year of experience working with graphics tools including Adobe Photoshop and Adobe Illustrator or similar
1+ year of experience in project management
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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