As a Payments Partnership Operations Manager, you will be at the forefront of driving strategic partnerships and alliances that enhance our payment ecosystem. You will play a pivotal role in expanding and optimizing our network of Bank partners, fostering collaborative relationships, issue resolution, compliance and risk management and delivering value-added solutions to our customers. This role requires a blend of strategic thinking, business development acumen, problem solving capabilities and relationship management skills to drive growth and innovation in the payments industry.
Key Responsibilities:- Partnership Development: Identify, develop, and nurture strategic partnerships with key financial institutions, and other relevant partners to enhance PayPal's payment network capabilities.
- Relationship Management: Build and maintain strong relationships with key partners, serving as the primary point of contact and driving collaboration to achieve mutual business objectives.
- Strategic Planning: Develop and execute partnership strategies aligned with PayPal's business objectives, driving revenue growth, customer acquisition, and market expansion.
- Negotiation and Contracting: Lead negotiations and contract discussions with partners, ensuring favorable terms and mutually beneficial agreements that align with PayPal's business objectives.
- Issue Resolution: Serve as a primary point of contact for payment partners, addressing inquiries, troubleshooting issues, and resolving disputes in a timely and effective manner.
- Compliance and Risk Management: Ensure that all partnership activities comply with relevant regulations and industry standards and implement risk mitigation measures.
- Cross-functional Collaboration: Collaborate closely with internal teams, including product development, legal, compliance, treasury, and marketing, to ensure seamless execution of partnership initiatives and alignment with company goals.
- Thought Leadership: Stay informed about industry trends, competitive landscape, and regulatory developments, and leverage insights to inform partnership strategies and decision-making.
- Performance Tracking: Monitor and analyze key performance metrics to assess the effectiveness of partnership initiatives and identify areas for optimization and improvement.
Qualifications:- Bachelor's degree in business, finance, marketing, or a related field (Master’s degree preferred).
- 5+ years of experience in business development, partnership management, or strategic alliances within payments, or fintech industry.
- Proven track record of success in developing and managing partnerships, driving revenue growth and exceeding targets.
- Strong understanding of payments issuance, including card issuing and virtual card solutions, and familiarity with relevant regulations and compliance requirements.
- Strong understanding of payment operations, including bank and card payment processing, digital wallets and emerging technologies.
- Excellent communication and negotiation skills, with the ability to effectively collaborate with internal and external stakeholders at all levels.
- Strategic thinker with the ability to identify opportunities, develop actionable plans, and drive results in a fast-paced, dynamic environment.
- Analytical mindset with proficiency in data analysis and performance tracking tools.
Why Join PayPal:- Opportunity to work at the forefront of the payments industry and drive innovation in digital commerce.
- Collaborative and inclusive culture that values diversity, creativity, and continuous learning.
- Competitive compensation and benefits package, including healthcare, retirement savings, and employee stock purchase plan.
- Career development and growth opportunities within a global organization committed to employee success and advancement.
Travel Percent:
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .
The U.S. national annual pay range for this role is
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