Honeywell Professional Services Leader 

United States 

115043257

With a strong background in field service management and customer relationship management, you will lead a team of professionals to deliver high-quality services to our customers. Reporting directly to the Vice President & General Manager (VPGM) of Solutions & Services, you will be based at our Fort Mill location with a hybrid work arrangement.

Key Responsibilities:

• Lead and manage the PSS field services team to ensure successful project delivery.
• Collaborate with customers to understand their requirements and develop tailored solutions.
• Ensure the timely and effective delivery of critical services, supporting 24/7/365 contractual commitments.
• Foster and maintain strong relationships with customers to ensure satisfaction and loyalty.
• Drive business growth by expanding professional service offerings, including tech support, consulting, and other solutions.
• Ensure continuous improvement in service delivery processes and performance.

Required Qualifications:

• Proven experience in managing professional services, tech support, or field services teams.
• Strong analytical and problem-solving skills.
• Excellent project management capabilities.
• Demonstrated experience in customer relationship management.
• Business acumen with a proven ability to drive growth and operational efficiency.

Preferred Qualifications:

• Bachelor's degree in a related field.
• Expertise in leading and managing teams effectively.
• Experience with Tableau, SQL.
• Experience managing MDM platforms (e.g., Intune, SOTI, AirWatch).
• Multilingual capabilities.
• Excellent communication and interpersonal skills.
• Ability to champion continuous improvement and foster innovation in service delivery.

BENEFITS OF WORKING FOR HONEYWELL

• Benefits – Medical, Vision, Dental, Mental Health
• Paid Vacation
• 401k Plan/Retirement Benefits (as per regional policy)
• Career Growth
• Professional Development

• JOB ID: HRD243569
• Category: Sales Excellence and Support
• Location: 9680 Old Bailes Rd,Fort Mill,South Carolina,29707-7539,United States
• Exempt