Mcafee Sr Manager 

United States, Texas, Frisco 

113210357

• Own and publish operational metrics for the business.
• Partner with finance to deliver revenue reporting and invoice reconciliation.
• Provide detailed insights, trends, and analysis on the health of the customer support business.
• Collaborate with cross-functional teams to ensure data integrity and optimal performance.
• Conduct research and evaluations for new technologies and best practices in business insights.
• Develop and maintain documentation for reporting processes and business insights tools, including technical specifications and user guides.
• Monitor and optimize the performance of reporting systems, identifying and addressing any issues or bottlenecks.
• Ensure compliance with security and regulatory requirements, and implement best practices for data protection and privacy.

• You have 10+ years of experience in business insights and reporting, with a focus on customer support metrics.
• You excel at managing technical teams, guiding them to deliver high-quality insights and reports.
• You are skilled in translating business needs into technical requirements and leading the execution of reporting roadmaps.
• You possess strong collaboration skills, working effectively with stakeholders across various functions.
• You are experienced in managing multiple projects and have a proven track record of delivering results in a fast-paced environment.

We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

• Bonus Program
• Pension and Retirement Plans
• Medical, Dental and Vision Coverage
• Paid Time Off
• Paid Parental Leave
• Support for Community Involvement