The difference you will make:
From concept to launch, our UX writers create industry-leading experiences for guests and hosts that meaningfully impact the success of the company. In this role you will contribute ideas that further the vision of the product, define a project’s content strategy, and drive consensus for the language we use throughout the guest experience.
A typical day:
- Touch base with your team to review project goals and timelines
- Write clear and concise copy across multiple product touchpoints
- Develop inspiring, strategic ideas based on product requirements, data, and/or research
- Consider what language and design patterns best serve the UX
- Join writing team crits to present work and help sharpen the work of your teammates
- Present copy and design work to Design Directors, executives, or other stakeholders on your projects
- Connect with our critical cross-functional partners—accessibility, anti-discrimination, legal, localization—to ensure we have the proper input on our work
Your expertise:
- 8+ years of experience in UX writing, content design, or content strategy
- Experience shepherding ideas from early stage concepts to launch
- Experience working with and presenting to executive teams
- Experience writing content principles, messaging frameworks, and style guides
- Comfort working alongside other design disciplines in Figma, our primary collaboration tool
- Solid understanding of user experience design principles and interaction patterns
- Proven ability to collaborate with cross-functional teams in all stages design & build
- Comfortable in an ambiguous work environment
- Passion for Airbnb’s mission, commitment to diversity, and global mindset
Offices: United States