JPMorgan Treasury Service TS Billing Operations Payment - Specialist 

India, Maharashtra, Mumbai 

112593993

Job Summary:

The candidate is expected to learn the various types of system maintenance done by billing. Be able to assist in delivering current production processing; while also assist in designing and implementing Robotic Process Automation (RPA) solutions using UI Path and/or Alteryx. They will apply and post payments received from clients, generate and complete daily/weekly/monthly reports. Other responsibilities and requirements are as follows:

Job Responsibilities:

• Learn the various systems used, processes performed, and reports completed by the Payments team.
• Partner with Reconciliation and Finance teams ensuring all clearing standards are upheld within SLAs.
• Learn the various types of research tools (outstanding debt, bank account guide), used by the team.
• Management of all payment-related material and processes within SLA and manage accuracy regardless of input point, including monitoring and resolution of overpayments.
• Research and resolve out of balance conditions in Payment-in-Process (PIP), General Ledger (G/L) and Nostro accounts owned by TS Billing Operations.
• Process customized reports as necessary. Process with accuracy, care and precision and aim for "zero defects" or no mistakes in work processed.
• Assist with design, testing, and project plans for all new automation efforts and process improvement initiatives.
• Escalate issues timely to management.

Required Qualifications, Skills and Capabilities:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• Understanding of Robotic Process Automation (RPA) or Intelligent Solutions: UI Path and/or Alteryx.
• Ability to understand billing or accounting processes and associated details.
• Strong written and verbal communication skills.
• Able to prioritize work and multi-task without making errors.
• Demonstrates analytical and problem solving abilities while possessing a mindset of accuracy and attention to detail.
• Ability to perform detailed research, resolve issues, close them out and follow up with the impacted partner about how the matter was resolved or outcome of research.
• Works collaboratively, shares information and effectively communicates with team members, departmental management and partners in Technology, Sales, Service and Finance.

Preferred Qualifications, Skills and Capabilities::

• Previous internship or project experience in RPA or automation.
• Billing Operations and TS Operations experience is a plus.
• Accounting, G/L, SAP system and payment processing knowledge is a plus.