SAP SAP iXp Intern - First Level Support Associate 

Czechia, Prague, Prague 

112040070

1. : meet with mentors, make new friends across the globe and create a thriving personal network.
2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
3. Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips.

What you'll do:

You will work in a multinational team in close cooperation with experts from all over the world with a focus on supporting customers from Asia Pacific. Next to technical skills, proficiency in English language is key, and Japanese speaking will be an advantage.

Your main tasks:

• Receive cases from customer and acknowledge receipt to the Customer comprehensive problem description
• Translate case inJapanese into English
• Check information provided by the customer and provide solution to customer if you find it by searching in support database.
• Forward to next support level if you can provide solution.

What you bring:

We're looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Undergraduate
• Degree in Finance, science or engineering is an advantage
• Excellent analytical skills
• Proficiency in English and Japanese (spoken, written and customer management)
• Open and professional communication style
• Strong team player who learns and adapts quickly
• Enjoy and derive satisfaction from direct interfacing with customers
• Can work minimum 4 days for at least 6 months duration
• Enrolled full-time and will graduate in 2026

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