SAP Associate Customer Service Manager f/m/d 

Germany, Saxony, Dresden 

110006506

As a Client Delivery Manager (Associate) you’ll be part of a collaborative team where you’ll have the opportunity to grow professionally while contributing to our clients’ success. Together you will ensuring your customers receive first-class services and support throughout their cloud journey. This role involves direct interaction with clients, understanding their needs, and delivering tailored solutions. It’s your fantastic entry point for a fulfilling career in client delivery management.• Understand the customer's business, goals, and challenges to propose fitting solutions and services
• Identify and recommend SAP Enterprise Cloud Services that bring tangible benefits to the customer.
• Recognize issues and assist in developing and implementing action plans across the customer’s operations.As our ideal candidate, you'll bring forth…
• your exceptional track record in customer-facing roles, showcasing your client management skills.
• a IT background or relevant experience, complemented by a fundamental understanding of SAP systems.
• Additionally, your previous engagements in a service-oriented role will be invaluable, demonstrating your ability to provide top-tier support and customer satisfaction.What really matters on the way to get there…
• We're eager to see your collaborative spirit in action within our dynamic team environment.
• You love to communicate and feel comfortable interact in written and verbal English language
• We value your proactive mindset and your ability to think outside the box to find innovative solutions.
• Lastly, we're excited to support your commitment to continuous learning and personal growth, as we believe in fostering an environment that celebrates development and empowerment.
• A bachelor degree or higher in a technical or business related field - preferably Computer Science EngineeringYou will have a plus, if you can also show records of:• German language skills
• IT background
• Basic knowledge of SAP
• Previous experience in a service-oriented role
• First professional experiences in a international setting