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Capital One Director Chief Staff - Enterprise Consumer Product 
United States, Virginia, Arlington 
109837900

24.04.2025
Director, Chief of Staff - Enterprise Consumer Product


The Role

You’ll team with world-class professionals to develop and implement strategies that unlock leverage and value for the organization.

Responsibilities:

  • Act as a strategic advisor and operating partner to the senior leadership team

  • Lead and operationalize business priorities, routines and planning processes

  • Build scalable tools and processes that improve the organization’s effectiveness

  • Collaborate closely with key staff function and stakeholders to reimagine key processes and approaches, bringing transparency, rigor to our business operations, and providing framing of proposals

  • Create and evolve operating rhythms that provide clarity, focus and cohesion for the leadership team- enabling better strategic and day-to-day decision-making

  • Act as the connective tissue across the organization, ensuring information and insights flow seamlessly, and that teams are aligned to shared goals

  • Autonomously lead special projects that cut across domains, navigating matrixed environments and surfacing learnings to iterate and improve

  • Develop relationships across the organization to be able to act as an informed and helpful sounding board and thought partner

  • Display an intense focus on achieving both short and long term goals, demonstrating an ability to drive and execute an agenda in a fast-paced, dynamic and fluid environment

The successful candidate will:

  • Demonstrate strong communications proficiency, including across teams and organizations, and have experience utilizing oral and written communication skills along with presentation skills.

  • Have the ability to multitask with simultaneous projects and tasks, while demonstrating urgency, prioritization, and ownership to drive issues to completion.

  • Possess excellent organizational skills and the ability to be goal/execution-oriented

  • Be able to react seamlessly to change in priorities and delivery focus

  • Be self-motivated

  • Be capable of balancing strategy and tactical delivery

Basic Qualifications:

  • Bachelors Degree or Military Experience

  • At least 5 years of experience in Business Analysis

  • At least 2 years experience in budget management

  • At least 5 years in Project OR 5 years in Process Management

Preferred Qualifications:

  • MBA or Master’s degree

  • Experience serving in a Chief of Staff or critical Project Management Lead role in a large, complex, and matrixed company

  • 2+ years of experience in the Financial Services industry

  • 1+ year of experience in Consulting

  • 3+ years of experience in People Management

McLean, VA: $226,000 - $257,900 for Director, Chief of Staff New York, NY: $246,500 - $281,300 for Director, Chief of Staff Richmond, VA: $205,400 - $234,400 for Director, Chief of Staff San Francisco, CA: $246,500 - $281,300 for Director, Chief of StaffThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.