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Apple AppleCare Digital Program Manager United States, California, Sunnyvale 106708207
Today
Responsibilities include:
- Bachelor's degree in business, engineering or technology field
- 5+ years work experience as a project/program manager in any of the following areas: NPI, customer support / service or product quality.
- Ability to combine analytical thinking with discernment to effectively provide context-specific insights to partners
- Ability to influence and collaborate with multiple teams of varying expertise and seniority
- Cross-functional project leadership of distributed team members
- Passion for customer satisfaction and continuous improvement
- Occasional business travel might be required
- Master’s Degree in a related field
- 8-12 years work experience as a project/program manager in a related field
- Prior experience with digital projects and/or data, including Generative AI concepts and practices
- Adaptability to thrive in significant ambiguity, frequently changing strategies &/or immature process environments
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
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