Bus Transformation Manager within the Commercial Bank Middle Office, you will have the opportunity to promote meaningful process improvement projects and contribute to strategic discussions. You will engage with product and technology development teams using agile methodology and apply your understanding of emerging technologies to reimagine the future of commercial banking. This role provides a platform for you to develop strong relationships with key client stakeholders and offers endless opportunities for career and personal growth.
Job Responsibilities
- Own the day-to-day analysis, project management and delivery of Middle Office initiatives
- Scope problems, identify major issues and actionable opportunities, design solutions, and quantify potential bottom-line financial impact
- Develop content to periodically update executive management, leadership and stakeholders across LOBs on delivery milestones and change management
- You will be a contributor to strategic discussions and provide ideas, take initiative and leverage creativity (in thoughts and paper) to drive the business.
- Actively engage product and technology development teams for all domains using agile methodology for client journeys and persona planning
- Drive change, consensus and alignment on the target state vision and roadmap, including preparing impact assessments, change management plans and communications
- Apply understanding of innovation in financial services and emerging technologies (e.g. machine learning, Blockchain, robotics process automation) to reimagine the future of commercial banking
- Develop strong trusted advisor relationships with key client stakeholders
Required Qualifications, capabilities and skills
- Bachelor of Science or Arts degree required and 6+ years of relatable business experience
- Comfort in a fast-paced, dynamic and matrixed environment and the ability to operate ‘in the grey’
- Ability to clearly communicate and influence -- leading leaders to a common goal
- Outstanding relationship management, interpersonal and communication skills with the tenacity to resolve issues and conflicts
- Advanced PowerPoint and Data skills with story-telling capabilities
- Successful track record setting and achieving challenging goals and demonstrating entrepreneurial leadership and Aptitude to consistently step up to reflect the big picture and drill down into detail to ensure big picture ideas are attainable
- Demonstrated experience collaborating with multiple teams, coordinating across different cross-functional initiatives, and reaching consensus with diverse stakeholders
Preferred Qualifications, capabilities and skills
- MBA
- Passion for learning new operating models, technologies, and industry trends
- Previous client consulting experience
- PMP or other Project Management Certifications
Joining our diverse and innovative global organization will provide you with endless opportunities for career and personal growth.
- Become a part of our many Business Resource Groups, employees who come together on topics such as ethnicity, gender, age, accessibility, special interests and more
- Help the community through expansive volunteer opportunities
- Join one of our focus groups aimed at Innovation and Transformation, creating the future experience for our clients and employees
Final Job Grade and officer title will be determined at time of offer and may differ from this posting.
Some travel required (20%) to visit clients and internal partners.
Please note this role is not eligible for employer immigration sponsorship.