Microsoft Cloud Solution Architect - Cybersecurity 

Belgium, Brussels 

102291478

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field OR comparable working experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or Business Applications consulting
  • OR equivalent experience
• Technical
  • Subject Matter Expertise in two or more of the following security solutions: Threat protection; SIEM and Incident Response; Extended Detection and Response (XDR); Security Orchestration, Automation, and Response (SOAR); Security Operation Center Management; Identity and Access Management; Cloud Infrastructure; Cloud Security; Data Security
  • The technical aptitude and experience to learn new cloud security technologies and understand relevant cloud security market trends
  • Competitive Landscape: Knowledge of cloud security platforms and competitors.
• Business Value: The ability to convey the business need and value of proposed solutions, plans, and risks to stakeholders and decision makers. This includes the ability to persuade and inform based on facts and alignment with goals and strategy
  • Trusted Advisership: The ability to build trusted advisor status and deep relationships across stakeholders (e.g., technical decision makers, business decision makers) through an understanding of customer needs and technologies.
  • Situational fluency: Using self-awareness as a mechanism to interpret verbal and non-verbal cues to increase your ability to "read the room."
  • Insightful listening: asking insightful questions to understand the customer needs, issues, business environment and drivers, and going beyond what is said

Customer Centricity​

• Customer Satisfaction - Drive positive Customer Satisfaction & become a trusted advisor.​
• Customer/Partner Insights - Provide feedback & insights from customers/partners
• Be the Voice of Customer to share insights and best practices, connect with Global Security teams at Microsoft, Engineering and Product teams to remove blockers and influence the solution roadmap
• Land an end-to-end value prop for Security (i.e., Zero Trust) which spans the breadth of Microsoft Security offerings, and with focus on Threat Protection, ID + Access Management and Cloud Security

Business Impact​

• Position and deliver solutions that drive Security product usage.
• Develop opportunities to drive Customer Success business results & help Customers get value from their Microsoft investments
• Identify resolutions to Customer blockers by leveraging SA subject matter expertise. Deliver according to MS best practices & using repeatable IP
• Accelerate Business Value of overall Security adoption by improving security posture and ensuring that the solution exhibits “Secure by Design” framework, such as high-performance levels, security, scalability, maintainability, appropriate reusability, and reliability upon deployment

Technical Leadership​

• Learn It All - Align individual skilling to team/area demands & Customer Success goals​.​
• Accelerate customer outcomes - Share expertise, contribute to IP creation & re-use to accelerate customer outcomes
• Run Architectural Design Session to build a plan for implementing the solution – governing design in line with customer business goals and their technical environment. Outcome is consensus on solution design and next steps toward production